Support

Taktile is a neon arcade with 13 mini games in one app. If something breaks or you want to report an issue, you can reach us here.

Taktile support

[email protected]

We usually reply within 1-2 business days.

Frequently asked questions

How do I cancel my subscription?

iOS: Settings > [your name] > Subscriptions. Android: Google Play > Subscriptions. Cancellation takes effect at the end of the current period.

How do I delete my account?

In the app, go to Profile > Settings > Delete Account. On the web: https://taktile.motivexintelligence.com/en/delete-account/

My Premium purchase is not restored.

Use Restore Purchases on the purchase screen. If the issue persists, write to us.

My duel keeps disconnecting.

Duels run in real time and need a stable internet connection. Check your Wi-Fi or mobile data, and if it persists write to us with your device model and app version.

I found a bug, how do I report it?

Email [email protected] with your device model and app version.

Delete account

You can delete your account in the app from Profile > Settings > Delete Account. You can also submit a request on the web without the app.

Account deletion request